True.com Review
Posted on Sunday, September 28th, 2008Started in 2004 by a former Vietnam vet who earned millions from the sale of his financial firm, True.com is one of the more controversial for profit dating sites.
Critics have accused it of; pandering to people’s fears by assuring its clients that all subscribers are subject to background checks for felony convictions and marital status, possessing a “we have your credit card info, so we’ll give you service when we feel like it” attitude, which according to some is never!, sexually provocative advertising and generating automatic messages to those who have yet to pay for a membership.
But a site that rakes in a substantial share of the internet dating market’s subscription fees also has its share of positives.
The Pros
Overall the site is easy to use and offers conversation bubbles to aid the novice.
The extensive Help/FAQ section is written in easy to understand language and provides step by step instructions for the basics such as uploading photos, videos and voice files.
An at a glance compatibility chart lets you know instantly how well you are matched with a member when you click on their profile. The “black book” feature allows you to save your favourite profiles for easy reference at a later date.
I have to admit that the “Who is looking for me” feature is cool! A kind of reverse search, it allows you to search for people who are looking for someone with your details.
The Cons
During a five day review of this site, the pages were excruciatingly slow to load, regardless of the time of day or night. Perhaps a diversion of funds from the advertising budget to server infrastructure is in order?
The “free” three day trial is only “free” if you provide your credit card/billing information. Excuse me, something is free only if it costs nothing, and is exempt from conditions, which this clearly is not!
Those who complain about bogus winks and emails are right on target. No sooner had I completed the most basic of profiles then I had three emails including one that was dated the previous day (however did they know?? LOL). I also had an immediate invitation to join a chat room. The catch? You guessed it, credit card information required. So I bypassed the credit card information page, clicked on my mailbox, and can you believe it, no emails after all. I’m crushed, truly crushed.
Reams of emails to your external email account urging you to take advantage of the “free” trial, which magically turned into a seven day trial after I hadn’t logged in for 2 consecutive days. You can choose to turn this off in your settings, but really, this bordered on spamming!
Fees range from $49.99 for one month, $79.00 for three months and $129.99 for six months. Were I a paid subscriber I would be most annoyed at seeing paid advertising all over my inbox. It’s very distracting. Once you’ve paid for a subscription, you can only cancel by telephone. If true.com is capable of offering such features as video and voice clip uploads and reverse searches then surely it can offer online cancellations that don’t subject their members to the hassle of having to pick up the phone and perhaps incurring long distance charges??
As with any internet site requiring a membership fee, do your homework before handing over your financial information. It really is buyer beware!


